Shipping Policy

At ProteinUAE.ae, we are committed to providing a reliable and smooth delivery experience across the United Arab Emirates. We work to ensure that all orders are processed and delivered efficiently and securely.

Delivery Options

🚀 Express Delivery (Same Day)

Same day delivery is available in selected areas for orders placed before the daily cut-off time.

Delivery Fee: AED 35

📦 Standard Delivery (2–3 Working Days)

Standard delivery is available across all Emirates within the UAE.

Delivery Fee: AED 20

🎉 Free Standard Delivery

Free standard delivery is available on orders above AED 300.

Order Processing

Orders are typically processed within 24 hours after order confirmation. Orders placed during weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

  • Dubai: Same day or next day delivery depending on the selected shipping option
  • Other Emirates: 2–3 working days

Delivery timelines may vary during peak periods, promotions, public holidays, or due to courier-related delays.

Order Tracking

Once your order has been dispatched, you may receive delivery updates via email, SMS, or WhatsApp whenever available. Our support team may also contact customers to help coordinate successful deliveries.

Delivery Support

For delivery-related questions or assistance, please contact us:

📧 support@proteinuae.ae
🌐 https://www.proteinuae.ae

Business Address

ProteinUAE.ae
FAIB INTERNATIONAL FZ-LLC
Compass Building – FDBC4371
Al Shuhada' Rd, Al Saadi
Ras Al Khaimah, United Arab Emirates

Important Information

  • Customers are responsible for providing accurate delivery information and contact details at checkout.
  • Delivery partners may contact customers before delivery for coordination purposes.
  • Additional delivery attempts may result in extra delivery charges if incorrect information is provided or if the customer is unavailable.
  • Delivery availability and timelines may vary depending on location and operational conditions.

Product Availability

All orders are subject to product availability. In the event an item becomes unavailable after an order is placed, our support team will contact the customer regarding replacement, delay, or refund options.

Authentic Products

ProteinUAE.ae offers sports nutrition, wellness, and fitness products sourced from trusted brands and suppliers.

Our Commitment

We aim to provide customers with a secure, convenient, and dependable online shopping experience while maintaining high standards of customer support and service quality.